"Far and away the best prize that life has to offer is the chance to work hard at work worth doing."
Theodore Roosevelt
Employment history
A non-exhaustive view of prior employment assignments.
Lead and support AI implementation across Citi’s Technology and Cyber Compliance and Operational Risk Office, connecting emerging model capabilities with risk expertise, governance, process design and adoption. My work spans AI strategy and governance, end-to-end workflow engineering, prompt, context and agent design, process automation, regulatory analysis, product delivery and capability-building. I work hands-on across multiple frontier large language models, evaluating their practical strengths and limitations and designing controlled workflows around them.
* Engineer reusable AI-enabled workflows for technology and cyber-risk assessment, evidence analysis, reporting, regulatory commentary, policy reconciliation and management information.
* Structure model inputs, knowledge and interactions; design tool-enabled and agent-based processes; and define validation, human-review and escalation points.
* Develop prompt and context-engineering approaches to improve consistency, traceability and analytical quality.
* Advance governance for AI use-case intake, reusable assets, documentation, regulatory alignment and controlled adoption.
* Support wider Operational Risk AI initiatives through requirements, workflow design, model-quality analysis and implementation input.
* Build organizational capability through practical education, role-based learning, senior-leader materials and reusable knowledge resources.
* Contribute to Citi’s AI Accelerator activity by translating developments in models, regulation and implementation into organizational capability.
The role brings together risk judgment, AI implementation, product strategy, architecture, regulation, transformation and hands-on technology delivery.
Led product definition and delivery for AskWealth, a pan-Wealth Generative AI platform designed to improve access to enterprise knowledge and support operational and advisory workflows. Worked across product strategy, service design, requirements, roadmap development, AI interaction design, controls, deployment readiness, education and communications, coordinating business, operations, technology, data science, Model Risk, Legal and Compliance stakeholders.
* Defined the product framework and multi-phase roadmap for retrieval-augmented procedural support and increasingly sophisticated AI-enabled interactions.
* Led a Wealth Operations use case from discovery and requirements through development, testing, control review, deployment planning and production launch.
* Designed interaction patterns and user guidance, translating model behaviour and testing findings into product improvements.
* Established measures covering adoption, handling time, completion, fallbacks, response quality and user experience.
* Coordinated senior stakeholders to resolve dependencies and support responsible deployment.
* Developed scalable approaches to documentation, training, communications and deployment readiness.
* Shaped subsequent increments, knowledge-source integration and expansion across user communities and jurisdictions.
The work combined AI product management, workflow design, enterprise delivery, governance and change leadership.
Owned emerging-technology product strategy across Wealth and Private Banking, focusing on Generative AI, distributed-ledger technology and digitally enabled product transformation. Evaluated emerging capabilities against business needs and developed product propositions, implementation strategies and roadmaps, connecting commercial priorities with service design, architecture, user experience, delivery and control considerations.
* Established a digital-product strategy and competitive-intelligence practice supporting investment decisions.
* Defined GenAI and distributed-ledger product strategies with estimated target value exceeding $120 million.
* Developed frameworks for evaluating emerging technologies and moving viable concepts towards structured delivery.
* Led business evaluation, product and service definition, user-experience direction and implementation planning.
* Worked across business, technology and support functions to define use cases, operating implications, risks and delivery pathways.
* Helped establish more consistent product-management practices across Wealth.
Built and led technology-consulting propositions for banking and capital-markets clients across Europe, combining business architecture, operating-model design, digital transformation and commercial development.
* Co-created a mortgage-digitization proposition and developed the target operating model and implementation roadmap for its first client engagement.
* Designed a business architecture offering covering methods, client needs, commercial positioning and go-to-market strategy.
* Led complex transformation work and supported the development of interdisciplinary consulting teams.
Advised financial-services and retail organizations across Central and Eastern Europe on digital strategy, cloud transformation and technology-enabled operating models.
* Connected executive priorities with architecture and implementation through modernization strategies, transformation roadmaps, operating models and adoption approaches.
* Strengthened a strategic partnership with an international payments organization.
* Designed a cloud-sales operating model for a Microsoft partner.
The role deepened my ability to translate between business ambition, platform capability, architecture and the practical conditions required for adoption.
Led business and solution architecture for a large-scale transformation of the annuities business, spanning digital journeys, sales, customer service, underwriting and enterprise-platform modernization.
* Coordinated an interdisciplinary delivery community of approximately 40 people and provided architectural oversight across agile, waterfall and hybrid initiatives.
* Simplified business processes and enabled new digital capabilities.
* Redesigned the enterprise-architecture engagement model.
* Established technical, user-experience and governance standards.
* Coached junior colleagues into larger delivery roles.
The work required a detailed understanding of products, processes, technology, data, user journeys and governance – an example of the cross-disciplinary approach I continue to apply to complex transformation.
Owned product direction for a sustainable-investment research platform supporting FTSE Russell’s environmental, social and governance data and index capabilities.
* Led product development, research-process digitization, advanced analytics, data-platform change and API-enabled capabilities.
* Coordinated a team of approximately 20 across product, analysis and technology.
* Delivered functionality supporting the sale of ESG index capabilities to a major global pension fund.
* Designed LSEG’s first business-architecture pilot.
The role combined product ownership, complex financial data, cloud transformation, sustainability research and institutional client needs.
Led management and technology-consulting engagements across banking, investment management, wealth and insurance.
* Delivered technology strategies, target operating models, process redesign, regulatory change, programme management and transaction-related transformation.
* Supported a complex $1 billion LSEG–Russell Investments transaction.
* Helped develop a $100 million AML/KYC platform for a UK bank.
* Built an internal centre of excellence for operating models.
* Led international consulting teams of up to 15.
The role established much of the method I continue to use: understand the underlying problem, connect business and technology perspectives, create a workable structure and maintain delivery discipline.
Managed senior client relationships across Central and Eastern European capital markets, advising banks, investment firms and other market participants on trading, analytics, investment-management and front-office risk technology.
* Worked with C-suite, Managing Director and trading-leadership audiences across fixed income, equities and derivatives.
* Designed and executed a regional product-penetration strategy.
* Helped protect strategically important relationships during a difficult market period.
* Delivered training across fixed income, equities, foreign exchange and interest-rate derivatives.
The role developed commercial judgment, product fluency and an understanding of how financial professionals use data and technology under real-world time and risk constraints.
Managed credit-derivatives transactions and lifecycle events, including clearing, portfolio compression and bilateral unwinds across CDS and CDX products.
* Represented the Credit business in operational and technology change.
* Contributed to a €680 million reduction in notional CDS exposure.
The experience provided a detailed grounding in financial products, transaction processes, market infrastructure and operational risk.
Other early roles involved financial sales and transaction structuring in investment banking, and trade finance risk management in commercial banking.
Entrepreneurial activity
Business ventures and commercial experiments.
Andromeda Research & Consulting (ARC) was a company dedicated to pioneering innovative business and operational frameworks. Throughout its tenure, ARC embarked on a groundbreaking initiative, conceptualizing the revolutionary notion of dynamically shaping and refining operational architectures using cutting-edge computer algorithms, thus envisioning the realization of a fully autonomous enterprise. With the emergence of sophisticated AI, the realization of hyper-agile enterprises becomes increasingly feasible, heralding a future where business units and departments can seamlessly adapt and reconfigure to meet evolving business imperatives.
Tesseract Advisory Services (TAS) was a pioneering consulting firm founded on the principle that a collaborative network of expert consultants would surpass the capabilities of traditional consulting firms. TAS established a federation of specialized groups, fostering lead sharing, project collaboration, and knowledge exchange, all driven by a shared commitment to respecting individual time, delivering excellence, and cost efficiency. As the consulting landscape undergoes profound transformations, embracing innovation becomes imperative for the creation, promotion, and effective management of consulting services.
Mentoring
Helping others grow.
2023: Judge, PBWMT Generative AI Hackathon, Citigroup
The Generative AI Hackathon was the first AI centric hackathon in the Personal Banking and Wealth Management (PBWM) division of Citigroup, offering several routes for 8-10 person teams to build innovative AI-enabled solutions.
2021: Mentor, AI in ESG Investing, CFA Society Poland
The AI IN ESG INVESTING is the first competition of this kind in Europe, consisting in building an ESG index based on financial, non-financial and alternative data, as well as assessing the effectiveness of using ESG criteria in the investment process.
Publications
Internal and external publications.
If Mortgages Go Digital, Are Banks Set to Gain?– A report analysing the revenue generation potential and client base growth dynamics for a digital mortgage proposition in Poland. The report was based on primary research conducted over several months in the summer and fall of 2021. Click here to view this publication.
Can Regulatory Changes Keep up With the Rapid Banking Transformation? – An article presenting key focus areas for banks and regulators in the age of accelerating digital transformation. The report was published in the summer of 2022. Click here to view this publication.
How to Turn the Metaverse Into a Sustainable Reality? – An article exploring the ESG aspects of the metaverse – specifically its environmental cost, social applications, and worker safety considerations for working within or via the metaverse. The report was published in the summer of 2022. Click here to view this publication.
The 6th Banking Technology Forum Congress: New, Better and Less Visible Banking – An article for the BANK magazine, stating the case for an open, innovative and seamlessly integrated banking services. Written in 2021, during the COVID-19 pandemic, the article points away from branch banking towards fully digital and semi-digital banking approaches. Click here to view this publication.
Report: Banking Horizons 2021 | Sustainable Financing – An interview with the BANK magazine, discussing the ESG aspects of cloud services and presenting several use cases for using digital services to reduce the environmental impact of business activities. Written in spring of 2021. Click here to view this publication.
Garbage In, Garbage Out – An analysis of prerequisites to enable insightful data analytics. Specifically, the paper commented on corporate self-awareness, linkages to data strategy, data governance, defining quality and KPIs, and data access requirements. Written in 2016. Not available publicly.
What Is Hyperconvergence? – An overview of integrated, distributed, pooled and converged architectures. The main purpose of the paper was to show the business benefits of each approach. Written in 2016. Not available publicly.
Distributed Systems and Big Data: An Introduction – An overview of big data challenges and solutions which distributed systems offer in that space. Theoretical system construction with focus on reliability, scalability and load balancing. Written in 2015. Not available publicly.
Introduction to High Frequency Trading Systems (HFT) – An adaptation and expansion of MIT’s ‘six rings of trading systems’ model. The paper sought to address HFT system development strategy based on a number of corporate characteristics and on (1) data frequency, (2) trading skillset and experience. Written in 2015. Not available publicly.
Education
A history of continuous upskilling.
Enabling sustainability sensibility in the context of an enterprise and choosing the right sustainability strategy. Building internal ESG momentum and translating sustainability achievements into a value proposition which clients and other stakeholders understand and appreciate. Working with advocacy and activist organisations while respecting local perspectives and regulations on sustainability matters.
Cryptoasset/tokenization based business opportunities to radically improve transaction execution through decentralised and self-governing technologies. Crypto as more efficient and fairer alternatives to identity management, data privacy management, contract definition and sustainability monitoring.
Negotiation strategies, negotiation value levers, managing relationships throughout the negotiation process, improving communication clarity and building mutual commitment.
Business strategies for developing positive social impacts in commercial organisations. Creating and maintaining a cause support cultural dynamic and enriching existing product and services with impact generating methods and techniques. Introducing and managing impact KPIs through evidence-based logical models.
Building digital products at scale – aligning product vision with wider strategy, assembling and managing high-performance product teams, negotiating and evangelizing internally and externally, creating processes and frameworks for repeatable success and scalability.
Crafting winning digital strategies, identifying new growth vectors in existing strategies, and managing organisations through periods of exponential growth and stagnation alike.
President’s List for the highest GPA (4.0 out of 4.0) in the Technology Department.
Professional Certificates
Independently confirmed skills and knowledge.
- Investment Management Certificate (IMC)
- Investment Operations Certificate (IOC)
- Certified Associate in Project Management (CAPM)
- Cisco Certified Network Associate (CCNA)
- MCP (Server Security Architecture)
- AZ-900 Azure Fundamentals
- MB-901 Dynamics 365 Fundamentals
- PL-900 Power Platform Fundamentals
- ISTQB Certified Tester
- ITIL Foundation